Privacy Policy
This Privacy Notice describes how Modicare Limited having its Registered Office at 5, Community Centre, New Friends Colony, New Delhi – 110025 (“Modicare” or “we” or “us”) use personal data collected or received from visitors including but not limited to its Direct Sellers (hereinafter be referred to as (“Visitors” or “you”) of this website (“Website”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices.
Updates to this Privacy Notice Modicare may update this Privacy Notice from time to time. We will notify you of any significant changes to this Privacy Notice on the relevant Modicare websites, in official Modicare publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification. The users are requested to check the Website Terms and conditions from time to time.
How We Collect and Receive Personal Data from You Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.
Modicare collects and receives personal data from Visitors in various ways, such as:
Contacting Us. When you contact us through the various communication channels provided on the “Contact Us” webpage of the Website, we collect personal data and other information that you provide. Examples of such personal data include e-mail addresses, telephone numbers or online forms.Cookies. We also use cookies or similar technologies that collect certain Website usage information when you access, view, and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. We do not enable third parties to place cookies on your device. As long as you do not log on to our services, your data is anonymous, and we cannot link any provided information to you.
You may disable cookies in your browser’s settings (e.g., under the “Preferences” or “Internet Options” features of your browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies.
The Types of Personal Data We Process Through the cookies listed above under the section “How We Collect or Receive Personal Data from You” we collect information regarding your Website usage, product preference, purchasing habits, purchasing history, and spending behaviour, communication preferences, IP-address, browser type, and operating system.
In addition, when you communicate with us through various communications channels, we collect your contact details, such as your name, Date of Birth, email address, address, telephone number, mobile number and/or fax number,etc. You may also voluntarily provide other personal data in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments. We may process other personal data in exceptional circumstances only. If we need to process other types of personal data about you, we will make sure that you are informed about the processing of such personal data and that there is a valid legal basis for doing so (e.g., your consent).
How We Use the Personal Data We Collect We only process your personal data to the extent it is necessary:
• For the performance of an agreement with us or in order to take steps at your request prior to entering into an agreement with us;
• To comply with our legal obligations, including to:
• Comply with laws which require us to retain records; and
• Comply with any other laws which may be applicable to us.
• For the purpose of our legitimate interests, including to:
• Address your comments or inquiries;
• Communicate with you;
• Operate, evaluate, and improve our products, business, and services, including by:
• Tracking and analyzing your use of our services;
• De-identifying your personal data in order to carry out analysis on information which does not identify you; and
• Improving our services;
• Prevent and protect you, us, and others against fraud, unauthorized transactions, claims, and other liabilities;
• Ensure compliance with company policies and industry standards; and
• Process personal data for internal administrative purposes.
How We Share Personal Data
Modicare does not sell, rent, or trade your personal data. We do share your personal data among us and with:
• Our affiliates or sister concerns with whom it is reasonably necessary or desirable for Modicare to disclose personal data;
• For instance, if you join a group company or affiliate of Modicare, which is in the same line of business, as a Direct Seller of that particular entity. To ease out the joining process, Modicare may share your personal data linked with your MCA number, with that group company or affiliates of Modicare provided you have given your prior explicit consent of sharing your personal data with the affiliates or group companies of Modicare.
• Providers of infrastructure- or platform- or software-as-a-service solutions, software development services, information system maintenance services, record management services or marketing services;
• Government authorities or other third parties, if required or allowed otherwise by law or reasonably necessary to protect the rights, legal interests, property, or safety of you, others, or ourselves.
How We Protect Personal Data We maintain appropriate technical and organizational security safeguards designed to, protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
How Long We Retain Personal Data We store personal data as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required or allowed otherwise by law. Please contact us using our contact details provided below if you have any questions with respect to our data retention practices.
Links to Other Websites The Website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third-party websites before using such websites or submitting any personal data or any other information on or through such websites.
Your Rights Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected or erased, the right to restrict the processing of your personal data, as well as the right to data portability. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. To exercise these rights, you should make a written request using our contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority.
You also have the right to object, at any time, to the processing of your personal data which is based on Modicare’s legitimate interests.
Please not that Modicare shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by you to Modicare or any other person acting on behalf of Modicare.
How to Contact Us If you have any inquiries about this Privacy Notice, if you would like to update information we have about you, or if you wish to exercise your data protection rights, you may contact our Azadi Call Centre at 0124- 6912900, or on support-modicare@modienterprise.com
Cookies
To personalize your experience on our Web site or with one of our promotions, we may assign your computer browser a unique random number, called a "cookie." Cookies enhance the Modicare web site performance in several important ways: they personalize your experience.
